Reference

Privacy Policy For Your Account

Your account data, wallet records, device signals, and support chats are handled under this Privacy Policy before you open the lobby.

DANA data careOVO record checksGoPay wallet contextQRIS payment logs
bobaslot77 Privacy Policy For Your Account
CONTACT PATHS

How You Reach Privacy Support

Privacy questions should reach the right desk, not a general inbox with no context.

Live chat Use live chat from the account menu for privacy questions tied to login, cookies, or payment records. Our team is available 09:00-23:00 WIB and may ask you to confirm your registered phone number.
Email request Send account data requests by email when you need a written trail. Include your username, registered contact, and the exact change or access request; leave out wallet PINs, passwords, and full bank card details.
Account menu Open Profile, then Security, to change your password, check active sessions, and update contact details. This device path helps us act on privacy requests after you have completed the normal account check.
ACCOUNT HANDLING

How We Handle Your Data

We keep privacy work tied to real account operations. Payment receipts, session records, cookie choices, and support messages each have a purpose, and we avoid asking for data that does not help…

Account data

We store the username, registered contact, password credentials in protected form, and profile details you submit. These records let us identify your account when you log in, ask for help, or request a data correction.

Payment records

DANA, OVO, GoPay, QRIS, and bank transfer references are kept with timestamps, status checks, and wallet balance movements. We use them to verify deposits, withdrawals, reversals, and privacy questions about transaction history.

Cookie choices

Cookies help keep your session active, remember language settings, and show whether a login came from the same browser. You can clear cookies in your browser, but you may need to sign in again.

Device checks

We read device type, IP range, browser version, and login time to spot unusual access. If a new phone signs in after a password change, support may ask for an extra account check.

Retention periods

We keep account and wallet records for as long as needed to run the service, answer disputes, and meet legal duties. When data is no longer needed, we delete it or remove direct identifiers.

Request handling

You can ask us to correct contact details, explain account data use, or close an inactive account record. We verify the request through your registered channel before changing anything tied to your wallet.

Questions About Your Privacy Rights

These answers focus on privacy choices inside your account, wallet, and support history. They are written for common Indonesia account situations, including QRIS receipts, phone changes, shared devices, and requests to see or correct the data we hold.

We collect the details you submit during registration, such as username, registered phone or email, password credentials in protected form, device data, and wallet activity linked to DANA, OVO, GoPay, QRIS, or bank transfer.

Payment references help us match wallet activity to your account, answer disputes, and confirm whether a deposit or withdrawal belongs to you. We keep transaction status, timestamps, rail names, and support case links where needed.

Yes. Contact us through live chat or email using your current registered channel first. We may ask for account checks, recent wallet references, or login details before we update contact data tied to your privacy record.

Cookies can keep your session active and remember basic settings. If you use a shared phone or cafe computer, sign out after use and clear browser cookies so the next person cannot see account pages.

Only support and account staff who need the case can access your chat history. We use it to follow privacy requests, payment questions, login checks, and earlier instructions you gave us about your account.

Send an email from your registered address with your username and a clear request for account data. We verify the account first, then respond with the data we can provide under applicable local law.

Access and eligibility depend on local law and are available only where local law permits. If your location or account status does not meet those conditions, we may restrict access while keeping required privacy records.